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Service Culture

  • Service Concept
    Service Concept
    Customer-oriented, warmhearted services
  • Service Missions
    Service Missions

    Provide convenient, professional and high-quality services for our customers 

    Provide comprehensive and precise market quality insight for enterprises 

    Provide market service guarantees for sales 

Service System

Aftersales services of Gotion High-Tech have successfully passed the strict review of the China Quality Certification Centre (CQC) and been awarded a five-star aftersales certification.

Five-star Aftersales Certification

  • As an independently operated aftersales service mechanism established by Gotion High-Tech, JC Technology consists of three separate systems for accessories, business and security emergencies. 

  • We have set an hourly basis time management mechanism and strictly implemented it in our aftersales services to ensure:

  •   Respond within 2 hours after the fault.

      Deliver solutions within 4 hours after the fault. 

      Arrive on-site and solve the problems within 48 hours after the fault.

  • We have set up a complete service network that covers the main provincial capitals and most first- and second-tier cities in China. We offer timely services to handle problems for customers within a 200km radius within 2 hours. 

    • 28 +

      Self-operated service centers

    • 80 +

      Regional specialists

    • 300 +

      Regional professional service providers 

    • 600 +

      Professional service stations 

    • 28 +

      Accessory warehouses

Service Network

With rich after-sales experience in overseas markets, Gotion High-Tech has provided all-around after-sales service support for Netherlands-based Ebusco and other companies. For more information, please contact xxx (email/tel.: xxx) 

We will make every effort to meet customers' needs. With after-sales service terms that are in line with local laws and regulations in place, our special after-sales teams are always on standby.

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